We have provided an FAQ section for
questions commonly asked by our guests.

Can I stay multiple nights?
Yes, you can. However, we ask you check out at 11:00 and check back in from 16:00.
You can leave your luggage at the reception but we ask guests to be responsible for their valuables.
Can I leave the hotel after checking in?
It is possible to leave the hotel after checking in.
When going out, leave your name and locker key with the front desk. We ask guests to be responsible for their valuables.
What time is check-in?
Check-in starts from 16:00.
What time is check-out?
Check-out time is by 11:00 the following day.
Can I do laundry?
There are laundromats on both the men’s and women’s floors (for a charge).
Coin Laundry (¥300 for 1 washing cycle, ¥100 for 30 min. for the dryer)
Are there hotel specialty clothing and towels available?
We lend hotel specialty clothing, bath towels and face towels free of charge.
Is there Wi-Fi?
Wi-Fi is available in the hotel free of charge.
Can I use a credit card?
We accept VISA, MasterCard, JCB, American Express, Diners Club and Union Pay.
What happens when the reservation time has passed?
When you are more than 30 minutes late after the reservation time, your reservation may be canceled.
When you are going to be more than 30 minutes late, please contact us.
Can women stay at the hotel?
There are women-only floors available. Women can stay as well.
Can we stay at the hotel with children?
Children 12 and under are not allowed at the hotel.
Can I leave my luggage at the hotel before check-in (16:00)?
You can leave your luggage before check-in on the day of your reservation.
Can I leave my luggage at the hotel after checking out?
You can leave your luggage after checking out only for that day.
Can I leave the hotel after checking in?
Yes, you can. Leave the wrist band you received at check-in with the front desk.
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